THE BBRD PROMISE
With everything we do, customer satisfaction always come first. We're cutting through the confusion and providing simple waste and recycling solutions for your commercial, residential or industrial needs. With the BBRD Promise you can rest assured you’ll be pleased with our service.
NO AUTO RENEWALS
Our Service Agreements are for a term of twenty four (24) months, and are NOT OPEN ENDED. Our commitment to you is that we will check in with you on an annual basis to ensure what we are servicing you correctly and we are able to make any adjustments that may be required. Near the end of the second year, we will again follow up and renew the Agreement with you. It's the right thing to do.
You might ask why we even use agreements? It's Simple really. The most important reason is to demonstrate to you, the customer, that we are serious about what we are doing and are committed to being your service provider for now and for the future. We don't take your trust in us lightly and by entering into a Service Agreement with you, we are hoping to prove our dedication.
We will endeavour to service our customers on-time and efficiently. If at any time we are unable to service your site, we will contact you directly to either let you know, or ask you to assist us in picking up your bin; in the instance that it may be blocked by a vehicle for example.
If we are unable to service a customer, through no fault of their own, we will make every effort to re-schedule the service.